I brought my travel trailer to Niels to check the brakes and repack the wheel bearings. I dealt with Tony.
Long story short, I was charged for the job and it was never done. I explained to Tony that I am a mechanic so he should of know better than to scam me. I have done many wheel bearing packs in my time. It is a very personal job.
What I mean by that is that you will leave finger prints and scuff marks on everything. Not only is my grease still dirty, there is dust on everything and my rubber boots are so dry rotted, they came apart as I removed one to inspect the job. The job was done a week ago and it has been driven 5 miles since I picked it up. I have an appointment with camping world so I can have them remove the wheels and document with pictures and witnesses as I remove the wheels to confirm my story.
I will then discover that the seals are not new, which I was charged for also. I am waiting for a call back from your store. This can all end with a full refund. However, in the meantime, I have left a yelp review, I left messages for my local media sources, and I will soon contact the better business bureau.
After I have gathered enough evidence, I will sue Niel’s RV for way exceeding the initial price. I used to own a repair facility.
I am well informed on the day-to-day operations of your business. So please feel free to correct this issue and stop any further inconvenience for the both of us.
Product or Service Mentioned: Niels Rv Rv Repair.
Reason of review: Bad quality.